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TERMS AND CONDITIONS OF SERVICE
FEES/PAYMENT
Consultation fees are charged at standard medical aid rates for a 51-60 minute session.
We can bill your medical aid directly if you have coverage for psychological services. However, it's important to remember that coverage amounts vary by plan, so you may have a co-pay or deductible. We recommend checking with your medical aid provider to confirm your specific coverage details. Ultimately, you are responsible for any charges not covered by your medical aid.
If you'd like to pay for your therapy sessions privately, our fee is R1000 per hour (as of January 2024). Please note that we currently only accept cash payments, so please bring the exact amount for your session. We apologize for any inconvenience this may cause.
NO-SHOW/CANCELLATION
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To avoid being charged the full fee, please cancel or reschedule your appointment at least 24 hours in advance.
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You will be personally responsible for the full consultation cost if you miss your appointment or cancel within 24 hours.
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Appointments are 51-60 minutes long. If you arrive late, you will still be charged the full fee.
